Field Application Engineer (m/w/d) in Hamburg
Stellenbeschreibung
We’re recruiting for an experienced customer-facing, marine systems Field Application Engineer to join our team. The position will be based at our Hamburg, Germany office. You’ll travel to customer and dealer sites to coordinate Sea Machines product deployment and service on customer vessels. You have demonstrated aptitude with marine vessel controls, electronics and mechanical systems. You have solid experience installing and commissioning complex hardware/software products and have excellent communications skills. You’re hands-on, innovative and passionate about new technology.
Responsibilities
- Coordinate installation and commissioning of Sea Machines products in customer marine vessels worldwide working with our dealer network
- Monitor Sea Machines product performance in customer fleets
- Respond to customer support inquiries and provide timely resolution of customer field issues
- Maintain regular communications and reporting of any field issue to the operations and technology teams
- Provide input to product documentation including installation, service and user manuals
Voraussetzungen
Requirements and Skills
- Must be authorized to work in the E.U. and have a valid drivers license (class B)
- You’ve done this before – you have 7+ years of installation and service experience for complex hardware/software technology products
- A background in supporting marine systems, controls, PLCs and electronics is required.
- Foster a customer support culture based on execution, quality and responsiveness
- Project professionalism, confidence and competence in communications and interactions with customers, partners, teams and management
- Ability to work collaboratively across departmental functions
- Significant travel is required for this position
- Minimum of an Bachelor’s degree in Engineering Technology, Marine Engineering, Operations or a related discipline is required
- Marine certifications or licenses are a plus - please list when applying
- Please list earliest start date and salary expectation when applying
Jetzt bewerben
Field Application Engineer (m/w/d)
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Mehr zum Job
| Anzeigenart | Stellenangebot |
|---|---|
| Arbeitszeit | Vollzeit |
| Vertragsart | Festanstellung |
| Berufliche Praxis | mit Berufserfahrung |
| Aus- und Weiterbildung | Sonstiges |
| Berufskategorie | Technische Berufe, Ingenieurwesen / Installation, Montage, Wartung |
| Arbeitsort |
Wendenstraße 130,
20537
Hamburg
 |
Arbeitgeber
Sea Machines Robotics GmbH
Kontakt für Bewerbung
European Director
Mehr zum Arbeitgeber
| Benefits |
|---|
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